Copyright © 2017 MIMA WITH LOVE®

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What's the cost of shipping?

All Australian orders have free regular shipping at no additional cost. All international orders will incur a $30 shipping per item. All prices in AUD. 
 

 

I need my clutch this weekend! Do you offer express shipping? 

Yes, we do! It's $12.00 for express shipping via Aus Post.
 

 

What payment methods do you accept?

We accept Debit/Credit Card via Paypal. If you don't have a Paypal account, there's no need to worry. Simply complete the payment via Paypal as a visitor. For any enquires regarding payments, please email isabella@mimawithlove.com
 

 

Is every MWL clutch really handmade? 
We tell the truth, the whole truth and nothing but the truth. Every MWL clutch is really handmade, designed and produced by Australian designer MIMA in Brisbane, Australia. 

 

 

I liked a clutch that was online but it has disappeared now. Do you have another one the same that I can buy?
No! Each MWL piece is unique, a one-off and only produced in a limited range! There may be another design like it but never the same. MWL does not mass produce - that's what makes our clutches so special. 

A few months ago I found a design I liked on Instagram, do you have any left?
No, our turnover of MWL clutches is very fast due to creating such a limited range. If you fall in love with a piece it’s best to jump on it straight away (or you could buy it)!

 

What is your return policy?

At MIMA WITH LOVE we pride ourselves on high-quality, elegant products. We work hard to ensure you are completely satisifed with your purchase. Please choose your MIMA WITH LOVE clutch carefully as we do not issues change of mind refunds.  We are more than happy to provide a product exchange or gift voucher when pieces are returned in saleable condition and received by MIMA WITH LOVE 31 days after receiving your order.

 

In order to issue an exchange the following requirements must be met:

  • Clutch/es must be in the original condition.

  • Clutch/es must not have been worn, washed, or altered.

  • All labels and tags have not been removed and are intact. 
     

If you wish to exchange your item please email us at isabella@mimawithlove.com. Please provide your order number, name and details (phone and postal address) so we can assist you promptly. Please note you are responsible for all costs (including shipping) associated with sending the item/s you wish to exchange back to our warehouse. MIMA WITH LOVE will pay for shipping for the replacement item.

 

FAQ